Tapjoy is here to help 24 hours a day, 7 days a week, 365 days a year. We get quite a lot of requests, so we must humbly ask that you please give us some time, while we get to you in a first come first served manner.
To submit a Missing Currency Support Request, please follow any of the directions below.
If you have a Tapjoy account, all of your apps' offer history is in one place, making submitting your Support Request a one stop shop:
While using an app
Most Tapjoy partners have an offerwall built right into the app. To submit a Support Request from within a partner's app:
Send us an Email
If you have been asked to send us an email please send it to email@example.com
If you are a customer, please click here to login to Tapjoy.com.
If you are having trouble logging in, and you are sure that your log-in credentials are correct, please clear your device's browser cache and delete your cookies.
After that, you will also want to ensure that your device can accept cookies in the future.
Finally, restart your device and try again.
If this problem persists, or you are unsure of your password, please click here for instructions on how to reset your password.
Here's how you clear your cache and delete and accept your cookies:
In browser: Tap Menu button > Settings > Privacy & Security > Clear Cache, History and Accept Cookies
When you revisit Tapjoy, you will need to log in to your account as well as install Tapjoy on your iOS device (to receive personalized recommendations and earn rewards).
If you are an advertiser or a publisher, please click here to login to the Tapjoy Dashboard